Using Technology To Create Exceptional Customer Service

Updated: Aug 25, 2020

Our Chairman, Andy Jervis, interviewed Sapna Shapero from our IT Team about her work in developing systems to make our businesses more efficient and deliver an even better customer experience.


Sapna explains her financial services background, the achievements of her Team, and things they're planning for the future, as well as how our whole organisation has been affected by the Covid-19 situation.


If you want to know more about how we deliver great service and use modern technology to keep improving, you'll enjoy hearing what Sapna has to say.


You can choose to watch the video of our meeting or listen to the audio podcast. Just click on the appropriate image below


Watch the video below


Listen to the Podcast below



If you enjoyed this blog post, you may also like these;


We've Gone Paperless!


Building A Career As a Property Lawyer

Building a Lifestyle Business in Retirement